Patient Comments

The radiographer made me feel at ease from the minute I arrived. She spoke to me during the scan to make sure I was okay and was really helpful and friendly. She couldn’t do enough to help me and had time to listen to me. Couldn’t recommend enough.

I would like to thank all the WIC staff who showed great understanding, patience and kindness when dealing with my wife during her visit, they went the extra mile to minimise her discomfort. They are all a great credit to your organisation and I would be pleased if you would pass my thanks to them all.

The staff were not only very professional and engaging, they were extremely kind, thoughtful and helpful. I am most pleased with my visit to the facility and fully recommend it.

I just want to say how impressed I was with the service I received yesterday. From booking my appointment in the morning to leaving after my appointment. All staff were ever so friendly and helpful. Your Covid measures were 100% I went for an MRI in Birmingham a couple of weeks ago for a different area and that place was nowhere near up to your standards. So thank you.

Thanks so much. Was such a nice experience and I was very impressed with the cleanliness and how welcoming everyone was.

Very caring people. Felt comfortable throughout.

Brilliant friendly staff. Couldn’t have asked for better. Thank you.

A very efficient & friendly service.

The experience was as good as it could possibly be. The reception lady made me feel relaxed and was nice and friendly and the radiographer continued to make me comfortable and made it all easy.

All good, can’t make any bad comments at all.

Quick and efficient. The radiographer was pleasant.

I am claustrophobic and want to thank all the team for getting me through the scan.

I think you all do a first-class job. Reception and the radiographer was so efficient and helpful. No complaints whatsoever. I cannot thank you enough.

Absolutely wonderful. Very apprehensive and the radiographer was just brilliant. Put me at ease, very calm and staff lovely.

I was very anxious before the MRI took place but the staff went out of their way to calm my fears and allowed me to proceed with the scan with little stress.

Very helpful staff, first class service.

Excellent service, very polite staff, keep up the good work.

I would like to say that my experience at the Imaging Centre was excellent and would like to thank the staff for their wonderful customer care. As I work for Tricare I am often sending our members to you for scans but having experienced your exemplary service first hand I can now confidently tell them that they have nothing at all to be nervous about.

Thank you, I had a bit of a meltdown, but the staff looked after me and kept me calm.

Worried about the scan before arriving, but the staff were reassuring and it wasn’t as bad as I had thought. The open ended scanner was also a big help to calm me.

Fantastic. Quick service. A very friendly place.

Very professional staff. Well organised department. Thanks.

What an excellent service you most certainly provide. On arrival I was greeted in a lovely manner, and everything was explained to us very well on what was going to happen to me. The lady who did my MRI could see I was nervous, explained to me exactly what was going to happen, spoke to me when I was having my MRI. Excellent service. Very professional. Both the ladies put me at my ease, the last MRI I had at WRH was horrendous. This lady made sure I was okay from start to finish. Excellent care. I would certainly recommend this service.

Polite, friendly and helpful staff made the experience pleasant. Thank you.

Very good service.

Everyone was very helpful and pleasant. Glad I was not too long in there as I was a bit cold. Thank you!